PixCustom Admin Guide: From Installation to Product Customization Setup

Getting started with PixCustom is straightforward, but unlocking its full potential requires a proper setup. This guide walks you through everything—from installing the app to configuring customizable products and managing customer uploads—so you can offer a seamless personalization experience in your store.

Installing PixCustom and Starting Your Free Trial

Begin by installing PixCustom on your Shopify store. You will automatically be enrolled in the Free plan which has basic features.

For maximum flexibility, the Growth and Pro plans allow customers to:

• Upload multiple images
• Set multiple product sides to print on
• Customize designs within advanced, custom-shaped print areas
• Upload larger files
• Download all files per order

After selecting your plan, review the subscription details and click “Approve” to continue.

Adding and Selecting Customizable Products

Once inside the app, you’ll land on the Settings page. Click “Add Products” to select which items in your store will support customization.

You can:

• Search for products using the search bar
• Filter by Collections, Product Type, or Tags

Select your desired products using the checkboxes, then click “Select.”

At this stage, you’ll notice a warning icon next to products that haven’t been configured yet. Only configured products will be customizable for customers.

Configuring Product Print Areas

Click the “Configure” button to begin setting up a product.

Step 1: Define Product Sides

For example, if you’re customizing a T-shirt, choose “Product has 2 sides.” This enables both front and back customization.

You can rename these labels to better match your product (e.g., “Front Design,” “Back Design”).

Step 2: Set the Front Design Area

Select the front image from your product images. Then define the printable area:

• Resize and reposition the print area
• Choose from multiple shape options
• Even define a custom shape using an SVG path

This area represents where your customer’s design will appear.

Step 3: Set the Back Design Area

Repeat the process for the back side. You can keep it simple with a default rectangle or customize it further.

Step 4: Variant Image Overrides (Optional)

By default, the same front and back images apply to all variants. However, you can override images per variant if needed—without redefining the print area.

Step 5: Save Configuration

Once everything looks good, click “Save Configuration.” Your product is now ready for customization.

Enabling PixCustom in Your Theme

Next, integrate PixCustom into your storefront.

1. Go to Online Store → Themes → Customize
2. Click App Embeds
3. Enable PixCustom Cart
4. Optionally update default labels
5. Click Save

Adding the PixCustom App Block to Product Pages

To display the customization interface on your product page:

1. Navigate to a product in the theme editor
2. Go to Product Information → Add Block
3. Select Apps → PixCustom
4. Drag the block to your desired location (commonly below the variant picker)
5. Customize button labels if needed
6. Click Save and exit

Adding PixCustom to Checkout

To ensure customers can review their designs during checkout:

1. Go to Settings → Checkout → Customize
2. Under Order Summary, click Add Block
3. Select PixCustom Checkout Line Item
4. Click Save

Repeat this process for:

• Thank You page
• Order Status page

Managing Customer Uploads

Once your store is live, you’ll frequently use the Customer Uploads page in the PixCustom admin.

Here, you can:

• View all uploaded designs linked to orders
• Access preview links for each product side
• Download both preview and print-ready files

For orders with multiple items, a “Download All” button appears—allowing you to download all assets at once.

You can also click the Order Number to jump directly to the Shopify order details page.

Bringing It All Together

With PixCustom fully configured, your store is ready to offer a powerful and intuitive product customization experience. Customers can design with confidence using real-time previews, while you benefit from organized, production-ready files that streamline fulfillment.